Privacy Policy
Novamachtech Engineering (“we”, “us”, “our”) is committed to protecting the privacy of visitors and customers of https://www.novamachtechengineering.com/. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us.
1. Information we collect
We may collect information you provide directly and information collected automatically:
- Personal information: name, company name, email address, phone number, postal address — when you request quotes, contact us, or download brochures.
- Technical & usage data: IP address, browser type, device, pages visited, referral URL, timestamps (collected via cookies and analytics).
- Communications: any messages, attachments or files you send to us when enquiring or requesting support.
2. How we use your information
- To respond to enquiries, provide quotes, process requests and deliver services.
- To improve and maintain our website and product information.
- To send updates, technical notices and marketing (only where you have consented or as permitted by law).
- For analytics, security and fraud prevention.
3. Cookies & tracking technologies
We use cookies and similar technologies to enable core site functionality, gather analytics, and remember preferences. You can control cookies through your browser settings; blocking some cookies may reduce site functionality.
4. Sharing your information
We do not sell your personal data. We may share data with:
- Service providers (hosting, email delivery, analytics, CRMs) who process data on our behalf.
- Legal or regulatory authorities when required by law.
- Third parties in connection with a sale, merger or transfer of part or all of our business (with notice where required).
5. Data security
We implement reasonable technical and organizational measures to protect personal data. However no online system is completely secure — absolute security cannot be guaranteed. If a data breach affecting your personal information occurs, we will notify you as required by applicable law.
6. Data retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce agreements.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal information, or to restrict or object to certain processing. To exercise these rights, contact us at the details below.
8. Third-party links & services
Our website may include links to third-party websites and services (e.g., payment gateways, maps, analytics). We are not responsible for their privacy practices; please review their privacy policies separately.
9. Children
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us to request removal.